FAQ
Do you deliver?
If order is placed after 12pm on a Thursday and the customer doesn't require Saturday delivery, delivery will be made the following from Tuesday .
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Delivery will be through DHL using their Standard Next Day delivery service
A flat rate of £5.99 is now charged
SMS/Email notification will be sent to the customer with one-hour delivery window.
Customers can track their parcel.
Standard Deliveries will be made Tuesday to Friday (excluding bank holidays).
Deliveries to UK ONLY.
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What if I missed the delivery?
Please check the estimated delivery date as soon as you receive your tracking number and ensure you will be able to receive your kimchi order. We are not liable for any damages that occur due to unattended packages.
Do you wholesale?
We supply restaurants, cafe's and supermarkets around the UK with our Time Out Recommended Classic Kimchi.WhatsApp us on 07540591291 or email (jykkimchi@gmail.com) your name and mobile number to order at wholesale prices.
Why does my Kimchi container (package)leak?
Pressure inside the container (package) builds due to the fermentation process as the healthy bacteria produce CO2. This can cause a small amount of liquid to leak. A small amount of leakage is expected during transportation and although it is a little messy, it won’t affect your Kimchi. Once you have your Kimchi, we recommend that you open the container(package) at least once 14days (keep in fridge) to relieve the pressure.
How long can I keep my Kimchi?
You can check the best befoof your Kimchi by finding the ‘Best Before’ date on the container. This is 3 months after the production date. There will also be a Batch Number on the lid of the container(back of package)
Why does my Kimchi taste different since I open it and few weeks later?
Kimchi is fermented foods that fermentation process as the healthy bacteria produce CO2 make taste different.
You can eat it straight away or leave it to ferment a little longer. It is really down to personal choice.
f you want  You can speed up fermentation by leaving your Kimchi at room temperature for 24 hours.
Why is the kimchi so sour tasting?
Kimchi will always have a high level of acidity. This is caused by gut-healthy bacteria in the kimchi, which create acid during their lifetime, lowering the pH of the kimchi and preserving it naturally. If the kimchi was not acidic (read: sour) it would go bad! Generally, when the taste of kimchi is described as more sour than usual, it is possible that the level of fermentation has exceeded that which someone has previously experienced - but it does not mean that the kimchi is faulty or that it has gone bad.
What are the health benefits of eating kimchi?
People have known about the health benefits of eating kimchi for thousands of years. The living probiotic lactobacillus in kimchi are healthy bacteria that are good for your gut. Gut health is directly linked to immunity as most of the body’s immune function occurs within the digestive tract. Balancing good and bad bacteria also suppresses inflammation in the body, which has been linked to many chronic illnesses and to overall wellbeing. As a vegetable-based preparation, kimchi is also high in vitamins (especially Vitamin C, as lactobacillus actually creates Vitamin C) and low in calories.